White Glove Delivery Service
Precision Handling. Inside Delivery. High-Value Freight. Documented.
AB&M Logistics provides white glove delivery with inside placement, ESD protection for static-sensitive electronics, photo documentation, and chain-of-custody records at every transfer point. AB&M built white glove protocols for the server logistics program at one of the world's largest hyperscale data center buildouts and coordinates with facility management for access credentials and delivery windows. Every carrier vetted on DOT authority, insurance, and safety rating. Founded 1997. Zero cargo theft. Zero fraud incidents. Ever. Call (803) 244-9897.
When Standard Delivery Is Not Good Enough
A standard freight carrier drops your shipment at the loading dock and drives away. What happens next is your problem. For most freight, that works fine. But when you are shipping a $400,000 MRI coil, a rack of servers destined for a specific cage in a data center, or surgical instruments needed in an OR by 6 AM — dock delivery is not delivery. White glove is.
White glove delivery means we bring your freight inside, place it exactly where it needs to go, and document every step. The driver does not leave until your receiving team confirms the shipment is correct, undamaged, and in position. For sensitive electronics, we follow ESD-compliant handling protocols. For medical equipment, we coordinate with facility management for access credentials, elevator reservations, and delivery windows that do not disrupt patient care.
What Makes It White Glove
The term gets overused in logistics. Every carrier claims white glove service. Here is what it actually means at AB&M: dedicated vehicle with your freight only, blanket-wrapped or custom-secured based on equipment requirements, inside delivery to the specific room or rack position, ESD protection for static-sensitive electronics, photo documentation at pickup and delivery, timestamped chain-of-custody records at every transfer point, and a signed proof of delivery from your authorized receiver — not just whoever happens to be at the dock.
The Hyperscale Server Logistics Program
AB&M built the white glove delivery protocols for the server logistics program at one of the world's largest hyperscale data center buildouts — the same protocols that anchor our data center relocation practice today. Data center equipment requires a level of care that most freight carriers simply do not understand. Servers cannot be palletized and bounced through terminals. They require ESD-compliant handling from the moment they leave the manufacturer to the moment they are racked in the data center. No pallet drops, no forklift impacts, no shared trailer space with incompatible freight. We developed the handling standards, trained the carrier teams, and delivered to the client's specifications — and those same protocols now apply to every white glove shipment we handle.
Industries That Require White Glove
Data centers and cloud infrastructure providers need servers, networking equipment, and UPS systems delivered to specific rack positions with ESD protection. Hospitals and surgical centers need imaging equipment, surgical robots, and diagnostic instruments delivered to equipment rooms with facility coordination. Laboratories need analytical instruments, mass spectrometers, and centrifuges transported without vibration damage. Art galleries and museums need fine art, sculptures, and irreplaceable materials transported with climate control and custom crating.
Chain of Custody Documentation
Every white glove delivery includes a complete chain-of-custody record. From the moment our driver takes possession of your freight, every handoff is documented with timestamps, photographs, and signatures. For high-value shipments, we provide real-time GPS tracking and can coordinate with your security team for delivery verification. This documentation is not optional at AB&M — it is standard on every white glove load we have handled over nearly three decades.
White Glove Services
Data Center & Server Delivery
ESD-compliant white glove delivery for servers, networking equipment, and data center infrastructure. Built a hyperscale server logistics program.
Medical Equipment
Surgical equipment, imaging systems, and diagnostic devices delivered with precision handling to ORs, imaging suites, and equipment rooms.
High-Value & Art
Fine art, collectibles, luxury items, and irreplaceable materials transported with white glove care and full insurance coverage.
Laboratory Instruments
Analytical instruments, centrifuges, and precision laboratory equipment transported and placed with the care these systems require.
David King — Director, Client Partnerships
Director of Client Partnerships at AB&M Logistics, David King was elected to the Airforwarders Association Board of Directors for the 2025-2028 term. He was quoted in the AfA's October 2025 press release calling on Congress to establish a Federal Cargo Theft and Fraud Task Force. 20+ years in expedited freight.
Frequently Asked Questions
What is white glove delivery?
White glove is premium delivery service that includes inside delivery, uncrating, placement, debris removal, and handling coordination beyond standard dock-to-dock freight. AB&M has run white-glove delivery for nearly three decades, 24/7, for medical equipment, data center hardware, high-value residential, and executive office installations. Used when the freight itself is only half the job.
What's included in AB&M white glove service?
Liftgate, dock-level or inside delivery, uncrating, placement to the specified room or installation point, carton removal, debris disposal, and a clean signature process. For sensitive equipment (medical imaging, server racks, network hardware), add ESD-compliant handling and locked-load transit. Scope is confirmed on the quote call.
How far in advance do I need to schedule white glove delivery?
As little as same-day for expedite white glove, though 24 to 72 hours is typical so crew, vehicle, and access logistics are coordinated cleanly. For scheduled installations at data centers, medical facilities, or office buildings, we coordinate delivery windows against your site-access requirements.
Does white glove delivery require special equipment?
Usually yes — liftgates for ground-level delivery, air-ride suspension for shock-sensitive equipment, pallet jacks or floor-protecting wheels for inside moves, and two-person crews for heavy or large-format items. Equipment and crew are matched to your freight on the quote call, not assumed from a template.
Can AB&M white glove service handle data center server deliveries?
Yes. Server, GPU, and network hardware white-glove delivery is a core AB&M capability — ESD-compliant handling, chain of custody, dock-level or cage-level delivery, and crate removal. We coordinate with data center security protocols (badging, scheduled access windows, escorted delivery) on request.